One case record
Keep dentist, patient, due date, notes, files, stage, delivery, and payment status together.
Workflow guide
Remakes should not disappear into normal production. Tracking remake reasons, owners, deadlines, and outcomes helps the lab reduce repeat problems.
The workflow starts by collecting enough information to avoid callbacks, rework, and missed handoffs.
Every lab can adjust stages, but a clear shared sequence makes the work easier to manage.
Keep dentist, patient, due date, notes, files, stage, delivery, and payment status together.
See due today, late, active, delivered, finished, and unpaid cases without rebuilding a spreadsheet.
Use the doctor portal and case notes to keep requests attached to the case instead of scattered across channels.
Product connection
Every Phase 1 page links back into the same product workflow: cases, stages, due dates, dentist communication, files, delivery, invoices, payments, and reporting. That keeps the SEO library useful for readers and connected to the free trial path.
Create a required remake reason field.
Link every remake to the original case.
Review remake patterns monthly.
Track whether remake work is billed, credited, or written off.
Yes. You can create cases, assign due dates, attach files, move work through stages, track delivery, and follow payment status from one dashboard.
Yes. Dental labs can use the stages that match their production process, then use those stages to keep technicians and managers aligned.
Yes. Dentist uploads, notes, files, and status visibility reduce calls and help the lab keep case communication connected to production.
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Remakes become easier to reduce when the lab tracks causes, original case details, dentist communication, files, and responsibility in a structured way. A practical guide for dental lab owners who want cleaner production control and fewer operational surprises.
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Move real cases into one shared workflow for production, dentist communication, delivery, invoices, and payment follow-up.