Cleaner case intake
This helps owners, managers, and technicians make daily decisions from a shared workflow instead of scattered notes.
Feature overview
Give dentists a simple place to upload files, send notes, and follow case status instead of spreading communication across calls, emails, and chat apps.
Benefits for dental labs
Fewer status calls
This helps owners, managers, and technicians make daily decisions from a shared workflow instead of scattered notes.
Files attached to the right case
This helps owners, managers, and technicians make daily decisions from a shared workflow instead of scattered notes.
Better dentist experience
This helps owners, managers, and technicians make daily decisions from a shared workflow instead of scattered notes.
Common mistakes to avoid
- Accepting important case details only by phone.
- Letting files sit in email instead of the case.
- Giving dentists unclear status labels.
- Launching a portal without internal workflow discipline.
Connected dentist communication
Dentist updates feed the same workflow the lab already uses
The doctor portal is included for every subscribing lab. Information dentists submit belongs with the case instead of becoming a separate inbox the production team has to reconcile.
Portal included
The doctor portal is part of the single Dental Lab Guru subscription rather than a higher-tier add-on.
Files with the case
Rx information, notes and uploaded files stay associated with the work they describe.
Less status chasing
Dentists can follow relevant case status while the lab keeps production ownership and deadlines visible.
Best practices
Invite dentists after your internal workflow is ready.
Use required fields for intake quality.
Keep portal messages connected to case records.
Review portal adoption with frequent dentist clients.